Frequently Asked Questions

Shipping Policy

What happens if I order a made-to-order product with ready-stock items?

  • Orders will ship together when the made-to-order item is ready (2–4 weeks).
  • To receive ready-stock items earlier, please place them as a separate order.

Refund Policy

We do not accept returns, exchanges, or refunds. However, if you experience any issues with your order, please reach out to us via contact us with your order number and full name. We handle concerns on a case-by-case basis to ensure the best possible resolution.

Thank you for your understanding and support!